Privacy Policy

Effective Date: July 2, 2026

Tinzyme Co., Limited (“Tinzyme”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit inquiries, or interact with our advertisements, including Meta (Facebook & Instagram) Lead Ads.

1. Information We Collect

We may collect the following information:

  • Full Name
  • Company Name
  • Job Title
  • Email Address
  • Phone Number
  • Country/Region
  • Company Website
  • Product Interests
  • Purchase Requirements
  • Messages or Additional Information You Provide
  • Technical information such as IP address, browser type, device information, and website usage data collected through cookies or analytics tools.

2. How We Use Your Information

We use your information to:

  • Respond to your inquiries and requests.
  • Provide quotations and product information.
  • Recommend products and technical solutions.
  • Process sample requests and commercial orders.
  • Improve our products and services.
  • Send technical updates, newsletters, or marketing communications (where permitted by applicable law).
  • Comply with legal obligations.
  • Prevent fraud or unauthorized activities.

3. Information from Meta (Facebook & Instagram) Lead Ads

If you submit information through Facebook or Instagram Lead Ads, your information will be transferred to Tinzyme and processed in accordance with this Privacy Policy.

The information collected through Meta Instant Forms is used solely for responding to your business inquiry, providing quotations, technical support, and relevant product information.

4. Sharing of Information

We do not sell your personal information.

We may share your information only with:

  • Authorized employees.
  • Distributors or business partners when necessary to fulfill your request.
  • Logistics providers for shipment arrangements.
  • Professional service providers (such as CRM, email, hosting, or IT support providers) who assist us in operating our business.
  • Government authorities when required by law.

All service providers are expected to protect your information appropriately.

5. International Data Transfers

As an international supplier, your personal information may be transferred to and processed in countries outside your country of residence. We take reasonable measures to protect personal information during such transfers.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location and applicable law, you may have the right to exercise certain data protection rights. For users residing in the European Economic Area (EEA), these rights are granted and protected in accordance with the General Data Protection Regulation (GDPR). Depending on your jurisdiction, you may have the right to:

  • Access your personal information.
  • Correct inaccurate information.
  • Request deletion of your information.
  • Restrict or object to certain processing.
  • Withdraw consent where processing is based on consent.
  • Request a copy of your personal data where applicable.

To exercise these rights, please contact us using the information below.

8. Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality. You may control cookies through your browser settings.

9. Data Security

We implement reasonable technical and organizational measures designed to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure.

10. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or our handling of personal information, please contact us:

Tinzyme Co., Limited

Website: www.tinzyme.com

Email: sales@tinzyme.com

WhatsApp / Mobile: +86-189-2289-6756